ION-3D Full Body Massage Chair (Champagne Gray)

I’ve had the chair now for 3 months. Ordering and delivery were quick and trouble free (ordered 11/7, delivered 11/16). I paid for the lift gate service which is a must if you don’t have a fork lift. It’s not overly heavy but big and bulky on one pallet. I used a refrigerator dolly to move it around. Mine was going downstairs so I disassembled the container and me and my son carried the base of the chair to the basement with not much trouble (I’m older and not a big guy). The assembly video was very helpful. Just take your time and think it through.
I started using the automatic programs which I think was a mistake as some of them are quite intense. I started my petite wife on manual to let her get used to what it does and now she has moved on to the automatic programs (the less intense ones).
I actually did not like the chair for the first couple of weeks but after learning more about the settings and expectations (it’s a machine not a person) I use it everyday and now my wife is using it everyday although she places a blanket on the chair to soften the roller. This has created about a 10 week payback.
It is a nice chair and can recommend it but you should also shop around as I have now seen other similar chairs for slightly less cost.
Other items that might help. I’m am 5’5 and 150 lbs. My wife is 5’ and 100 lbs. It works for both of us. The massage is deep except for the neck and shoulders where I cannot get it intense enough (could be are height?). The shoulder bags can give quite a squeeze when the roller is coming up! If you think you might send it back, good luck getting it all back in the box. I agree with others that it would be great to save some of the settings (heat always on even though it is not that great). The automatic programs can do things you cannot do with manual settings.
The intense programs are Recovery, Stretch, Experience (wow!), and Athlete mode. All others are less intense but this is just my opinion. Hope this helps!

I had some initial setup issues that the company quickly resolved. Steven from customer service was extremely helpful, informative and patient. The chair works amazing and I use it a min. of 10 min every day. My chiropractor has had one for 5 years with 0 issues which is what led me to buy it in the first place. Worth the price!

at first i had a tad bit of a kink in the roller system i think it may have been slightly bent rail track... (might have been my fault lol) but over a few weeks it worked out the weird shift in the rollers. i work two jobs and this has been a life saver. i used to wear compression socks and extra padded insoles. well not anymore! once i have a chance im going to upgrade to the Yukon4d, and pass the one i have onto my sister.

ION-3D Full Body Massage Chair (Champagne Gray)

So far I am very happy with my Relaxochair purchase. Steven was very helpful at the showroom. The purchase was easy and it was delivered in a timely manner.