Frequently Asked Questions

Our [MK-II Plus, MK-Classic, MK-V] chairs have a 3 year warranty. Click here for more information on our warranty. 

The Buttock L-Tracking Massage System is a system in which rollers glide from the upper back all the way down, under the seat. This new rolling system provides a full body massage unlike the cheaper 8-point massage system, which only repeatedly massages one area. Read more information on How it Works

Yes. It can extend another 6 inches to accommodate taller individuals.

While there is no set weight restriction on the chair, conservatively, we can say the chair can hold up to 280 lb. The structure and frame of the chair is rigid and strong enough to hold most of our customers. However, user discretion is advised. 

The MK-II weighs 183 lbs. and the MK-IV weighs 197 lbs. See table below for more specifications.

Our massage chairs come 99% assembly completed. The only assembly you must complete is locking the foot rest to the chair using provided rod and pin. See figure below for help, contact us for any further help you may need. 


Relaxonchair Features


 MK-II Plus


Zero Gravity Multi-Function

x x
Automatic Massage Programs 4 5

Computerized Body Scanning

x x
Computerized Body Scanning with Smart Shoulder Height Adjustment x
Buttock L-Tracking Massage System x
Redesigned S-Tracking Massage System x

Deep Tissue Massage

x x
Full Body Stretching x
Airbag Massage Technology x x
Calf & Foot Massager x x
Lower Back Heating x x
5 Different Massage Techniques (Shiatsu, Kneading, Tapping, Knocking and Combination of Kneading & Tapping) x
5 Different Massage Techniques (Kneading, Tapping, Combination of Kneading and Tapping, Shiatsu and Rolling) x

Other Specifications


MK-II Plus


Rated Voltage, Rated Frequency 110V-120V, 50/60 Hz 110V-120V, 50/60 Hz
Rated Power Consumption 230 W max. 230 W max.
Net Weight 183 lbs. 197 lbs.
Package Weight 231.5 lbs. 231 lbs.
Package Dimensions ( l x w x h) 65 x 30 x 40 in. 56 x 31 x 32 in.
Upright Dimensions 31 x 52 x 46 in. 30.5 x 55 x 47.3 in.
Reclining Dimensions 31 x 69 x 32 in.  30.5 x 83.5 x 32.3 in.
Color : Chocolate x x
Color : Brown x
Color : Charcoal x
Warranty (see more info) 3 Year 5 Year