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I’ve had the chair now for 3 months. Ordering and delivery were quick and trouble free (ordered 11/7, delivered 11/16). I paid for the lift gate service which is a must if you don’t have a fork lift. It’s not overly heavy but big and bulky on one pallet. I used a refrigerator dolly to move it around. Mine was going downstairs so I disassembled the container and me and my son carried the base of the chair to the basement with not much trouble (I’m older and not a big guy). The assembly video was very helpful. Just take your time and think it through.
I started using the automatic programs which I think was a mistake as some of them are quite intense. I started my petite wife on manual to let her get used to what it does and now she has moved on to the automatic programs (the less intense ones).
I actually did not like the chair for the first couple of weeks but after learning more about the settings and expectations (it’s a machine not a person) I use it everyday and now my wife is using it everyday although she places a blanket on the chair to soften the roller. This has created about a 10 week payback.
It is a nice chair and can recommend it but you should also shop around as I have now seen other similar chairs for slightly less cost.
Other items that might help. I’m am 5’5 and 150 lbs. My wife is 5’ and 100 lbs. It works for both of us. The massage is deep except for the neck and shoulders where I cannot get it intense enough (could be are height?). The shoulder bags can give quite a squeeze when the roller is coming up! If you think you might send it back, good luck getting it all back in the box. I agree with others that it would be great to save some of the settings (heat always on even though it is not that great). The automatic programs can do things you cannot do with manual settings.
The intense programs are Recovery, Stretch, Experience (wow!), and Athlete mode. All others are less intense but this is just my opinion. Hope this helps!
Had it for a month now. Use it twice a day now. This is my 2nd review. My first review, I said it can be too intense but now that I figured out the settings I want to give this chair 5 stars. My back pain is better now. Used to get back spasms but the chair did a great job. Neck feels a lot better. Love the foot massage.
I had some initial setup issues that the company quickly resolved. Steven from customer service was extremely helpful, informative and patient. The chair works amazing and I use it a min. of 10 min every day. My chiropractor has had one for 5 years with 0 issues which is what led me to buy it in the first place. Worth the price!
I was quite worried about ordering a massage chair that I had not sat in and also about ordering anything so bulky that weighs 234 pounds that would be nearly impossible to return! ALL worries relieved!!! This chair feels and functions great; it’s been tried out by over a dozen relatives and every single one loves it! PLUS, I had a 32” door to get through, which meant I had to remove and reinstall both sides; Steven was SUPERB in giving directions and support — and now I know quite a bit more about the components of the chair. We had to take this up two flights of stairs, and even with the foot portion and sides removed, it is still very heavy; we used body harnesses/lifting straps, which worked great! I’ll give 5 stars for quality, support, shipping, cost, and function/features!!!
The chair exceeded my expectations
I did lots researches on massaging chairs and this MK-II has trh best value. I bought one last Nov and loved it. Bought another for my parents in Feb and bought a third one for my uncle. Been 6 months and have not encounter any problems. Awesome customer service and quick turnaround.
After looking a many reviews online, weighing pros and cons I am grateful for the exceptional chair from Relaxonchair. We have one from another company bought 20+ years ago and it pales in comparison to the massage given by the Classic Relaxonchair. It finds the sore muscles and works them out. If I would have had this 2 years ago it would have saved me months of physical therapy a couple of times. I have to admit I was skeptical of the relief in zero G position. However I can clearly say that I have been so well massaged that I have fallen asleep numerous times. The only thing that would be better is if it would go to the start position instead of needing the remote. I probably would have woken up sooner, but oh well. My husband is totally in love with it as well. It has resulted in better relief and sleep for the both of us. The white glove delivery was also worth the money even though I only have 3 steps into the house. They made sure everything was set up and worked before they left too.
So far I am very happy with my Relaxochair purchase. Steven was very helpful at the showroom. The purchase was easy and it was delivered in a timely manner.
My wife and I had another brand massage chair some 10 years ago - this one blows it away. I use this before going to bed a number of times during the week, and I then fall asleep almost immediately when my head hits the pillow. I have no regrets purchasing this Relaxon massage chair at all. I had no trouble installing the foot portion - instructions were easy to follow. I read that some found the foot massager uncomfortable, but I find it great by just moving my feet up or down as needed. I recommend this product.
This chair met all my needs and desires. There are many options, which makes it nice for how a person feels. I love the zero gravity settings and the ability to set manual modes.
The support of the company has been superb. I highly recommend this chair to others.
Chair is great, however the delivery was a mess. I was under the impression it would be delivered in 3 pieces, but it was delivered assembled, which made it extremely difficult to move into the house. Otherwise, it's a wonderful chair!
I wanted to wait a while before giving a review. After 6 months of my wife and I along with family and friends using this chair daily I would gladly give it 5 stars. For the money (though not cheap) it had all the bells and whistles of the more expensive chairs and more than the lower cost chairs such as the S\L track, zero gravity, leg extension, shoulder/arm and leg massage. I'm 6'4" 230lbs and am very comfortable. We did have a small problem a month ago. The customer service was excellent in quickly resolving this which is another reason why the 5 stars (Hey, it's a machine, things can happen). The things I read in the other reviews are mainly correct. The chair comes on a pallet in 3 pieces and is very heavy. While assembling I recommend not only reading the manual but having a laptop nearby to watch their helpful video. I was careful and took almost 2 hours to assemble. If I were to do it again, probably 50 minutes including the unpacking. The leg extension has 2 springs which add a lot of tension pushing the legs back. One can easily unhook one of the springs and it's perfect. As with other reviews I wish the controller had a memory button for the manual settings but this is a minor want. After 6 months we are very glad we purchased the ION-3D. My daughter will also be purchasing one. Best wishes.
Eased my aches , pains, and stressors
This was a gift for my wife. She loves it. Happy wife happy life. Very easy to set up and get going. Shipped and packed very well. Thanks for a awesome product.
Very comfortable! The massage is great. Definitely worth it, highly recommend!
Relaxonchair Massage Chairs are available in Amazon, Welmart, Ebay, Wayfair, Recoveryforathletes and Relaxonchair websites. Meet the quality full body zero gravity shiatsu massage chairs through the websites. They provide you with massage techniques (Shiatsu, Tapping, Kneading, Knocking, Kneading & Tapping), heating, and air massages to deliver the best results of well being life style. And they help you recover your healthy and happy life !!