WE GOT THIS AMAZING CHAIR AUGUST 22ND 2019 AND JUST KEEP USING IT. We looked for a perfect chair. Because we live in Maui Hawaii it was hard finding a company to ship without it costing more than the chair it self to ship. Thanks to Relax-on-chair we could make it work and are we ever happy even with the added shipping cost we are so, so, so pleased. From the initial contact of the person at Relaxonchair to the delivery it worked out perfect. The two young men that delivered was the BEST. Now we get to enjoy many years of massages in our own home. LOVE, LOVE, LOVE THIS BEAUTIFUL PRODUCT.