The massage features exceed my expectations in my first use. Very deep and very thorough! Its use as an all-purpose recliner does not.
One hour after it was delivered (it only took 3 business days to get here!) I had unpacked it and placed it in my living room. Half an hour after that I had completed my first programmed massage. It was heavenly.
I then sat in it for the rest of the day and again the next morning before determining that it will not replace my rocker recliner. It is too lumpy and too confining for lounging in for hours.
So I am disappointed but not dissatisfied. It's a great little massage chair and a good recliner for occasional use.