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I’ve had the chair now for 3 months. Ordering and delivery were quick and trouble free (ordered 11/7, delivered 11/16). I paid for the lift gate service which is a must if you don’t have a fork lift. It’s not overly heavy but big and bulky on one pallet. I used a refrigerator dolly to move it around. Mine was going downstairs so I disassembled the container and me and my son carried the base of the chair to the basement with not much trouble (I’m older and not a big guy). The assembly video was very helpful. Just take your time and think it through.
I started using the automatic programs which I think was a mistake as some of them are quite intense. I started my petite wife on manual to let her get used to what it does and now she has moved on to the automatic programs (the less intense ones).
I actually did not like the chair for the first couple of weeks but after learning more about the settings and expectations (it’s a machine not a person) I use it everyday and now my wife is using it everyday although she places a blanket on the chair to soften the roller. This has created about a 10 week payback.
It is a nice chair and can recommend it but you should also shop around as I have now seen other similar chairs for slightly less cost.
Other items that might help. I’m am 5’5 and 150 lbs. My wife is 5’ and 100 lbs. It works for both of us. The massage is deep except for the neck and shoulders where I cannot get it intense enough (could be are height?). The shoulder bags can give quite a squeeze when the roller is coming up! If you think you might send it back, good luck getting it all back in the box. I agree with others that it would be great to save some of the settings (heat always on even though it is not that great). The automatic programs can do things you cannot do with manual settings.
The intense programs are Recovery, Stretch, Experience (wow!), and Athlete mode. All others are less intense but this is just my opinion. Hope this helps!
It makes our day hearing about how much our customers love RELAXONCHAIR's massage chair. Thank you so much
https://g.page/r/CYa3toKOamIEEAI/review
I had some initial setup issues that the company quickly resolved. Steven from customer service was extremely helpful, informative and patient. The chair works amazing and I use it a min. of 10 min every day. My chiropractor has had one for 5 years with 0 issues which is what led me to buy it in the first place. Worth the price!
at first i had a tad bit of a kink in the roller system i think it may have been slightly bent rail track... (might have been my fault lol) but over a few weeks it worked out the weird shift in the rollers. i work two jobs and this has been a life saver. i used to wear compression socks and extra padded insoles. well not anymore! once i have a chance im going to upgrade to the Yukon4d, and pass the one i have onto my sister.
ION-3D Full Body Massage Chair (Champagne Gray)
So far I am very happy with my Relaxochair purchase. Steven was very helpful at the showroom. The purchase was easy and it was delivered in a timely manner.
Thank you so much for review and enjoy ION 3D Massage Chair.
Immerse yourself in unparalleled relaxation with the cutting-edge 3D design of the RELAXONCHAIR ION-3D Massage Chair. Unveiling a revolutionary experience, this chair employs dynamic rollers that skillfully extend further into your back muscles, seamlessly traversing the expansive 50” SL-Track from your neck to your thighs. This distinctive feature produces a mesmerizing 3D effect, as the rollers transcend the confines of stationary motion, adapting dynamically to the contours of your back.
The versatile rollers employ a repertoire of five techniques—kneading, tapping, kneading & tapping, shiatsu, and rolling—to lavish your back with a customized and invigorating massage. Complementing this, the chair integrates 38 strategically positioned airbags across the arms, shoulders, back, thighs, calves, and feet, applying gentle yet effective compression to these targeted areas.
Experience space optimization in your home or office with the chair's ingenious space-saving feature, gracefully sliding forward as you recline into the zero-gravity position. Revel in the comprehensive foot massager, employing rollers and twist-action air massages to alleviate stress in your calves and pamper your feet with foot rollers, toe airbags, and pressure pointers.
Choose from 10 meticulously crafted preset programs that harness the full spectrum of features for an optimal massage experience. Alternatively, orchestrate your personal massage symphony with manual control using the user-friendly remote. Elevating the experience further, the chair introduces lumbar heating therapy and operates with whisper-quiet efficiency, enhancing your massage sessions lasting up to a blissful 30 minutes each.
Available in the elegant Champagne Gray hue, the ION-3D Massage Chair doesn't just promise relaxation—it invites you to indulge and surrender to a profound sense of well-being.
Learn more about ION-3DItem Net Weight | 255 lbs. |
Item Width | 33 inches |
Dimension (Upright) | Length: 61 inches Height: 50 inches |
Dimension (Reclined) | Length: 68 inches Height: 41 inches |
Wall Clearance | 3.5 inches |
Height & Weight Recommendation | 5'2" ~ 6'5" Tall 320 lbs. |
Recommended Usage | Up to 30 minutes each massage session 1~2 massage sessions daily |
Origin | Designed in USA, Manufactured in China |
Assembly | Medium Assembly Required (Assembly of Side panels, Shoulder Panel & Foot rest) |
Package Contents | 1 Massage chair, 1 remote controller, 1 power cord, 1 owner's manual, 1 Remote Pocket, 1 Extra seating Padding & headrest |
Shipping Weight | 356 lbs. including pallet weight |
# of shipped boxes | 3 Boxes: Main (58" x 29" x 37") Side Panel (41" x 15" x 27") Footrest (21" x 22" x 23") |
Why won’t my massage chair power on?
It can be due to a variety of factors. Check to make sure there is power available at the outlet. Then check if the power switch is on. Then check the remote to make sure it powers on.
If you still encounter problems, feel free to contact us.
How long should I massage for?
We recommend 30 minutes to 1 hour max each day. The amount of time is at your discretion, but too much of a good thing can be bad so we ask that you exercise caution.
How do I clean my massage chair?
Use a damp cloth to wipe down the massage chair after use. This will help preserve the massage chair, so that the massage chair will last for a long time.
Why do the foot rollers hurt?
Many of our elderly folk like having intense foot massages, so all our chairs take special care with the feet. However, to circumvent this issue, placing a towel and wearing socks are a way to lessen the intensity of the foot rollers. If this is still the case, the massage chairs come with a function to turn off the rollers.
What is Zero-Gravity?
Zero-Gravity is a term used for the position in which the chair reclines to. This is used for helping reduce pressure along the spine and back, and promotes blood circulation, an integral part of healing and functioning.
What makes the 3D/4D mechanism better?
The 3D/4D design allows the massage mechanism the ability to mimic more deeper and humanlike massages. Instead of just gliding along the back, the rollers will protrude outwards, pushing the rollers in for deeper massages. This allows for more effective massages, leaving you more relaxed.
How do I extend my footrest?
The footrest extension depends on the massage chair. It will either be automatic, or spring-loaded. The automatic footrest extension automatically determines your leg length.
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