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I’ve had the chair now for 3 months. Ordering and delivery were quick and trouble free (ordered 11/7, delivered 11/16). I paid for the lift gate service which is a must if you don’t have a fork lift. It’s not overly heavy but big and bulky on one pallet. I used a refrigerator dolly to move it around. Mine was going downstairs so I disassembled the container and me and my son carried the base of the chair to the basement with not much trouble (I’m older and not a big guy). The assembly video was very helpful. Just take your time and think it through.
I started using the automatic programs which I think was a mistake as some of them are quite intense. I started my petite wife on manual to let her get used to what it does and now she has moved on to the automatic programs (the less intense ones).
I actually did not like the chair for the first couple of weeks but after learning more about the settings and expectations (it’s a machine not a person) I use it everyday and now my wife is using it everyday although she places a blanket on the chair to soften the roller. This has created about a 10 week payback.
It is a nice chair and can recommend it but you should also shop around as I have now seen other similar chairs for slightly less cost.
Other items that might help. I’m am 5’5 and 150 lbs. My wife is 5’ and 100 lbs. It works for both of us. The massage is deep except for the neck and shoulders where I cannot get it intense enough (could be are height?). The shoulder bags can give quite a squeeze when the roller is coming up! If you think you might send it back, good luck getting it all back in the box. I agree with others that it would be great to save some of the settings (heat always on even though it is not that great). The automatic programs can do things you cannot do with manual settings.
The intense programs are Recovery, Stretch, Experience (wow!), and Athlete mode. All others are less intense but this is just my opinion. Hope this helps!
It makes our day hearing about how much our customers love RELAXONCHAIR's massage chair. Thank you so much
https://g.page/r/CYa3toKOamIEEAI/review
I had some initial setup issues that the company quickly resolved. Steven from customer service was extremely helpful, informative and patient. The chair works amazing and I use it a min. of 10 min every day. My chiropractor has had one for 5 years with 0 issues which is what led me to buy it in the first place. Worth the price!
at first i had a tad bit of a kink in the roller system i think it may have been slightly bent rail track... (might have been my fault lol) but over a few weeks it worked out the weird shift in the rollers. i work two jobs and this has been a life saver. i used to wear compression socks and extra padded insoles. well not anymore! once i have a chance im going to upgrade to the Yukon4d, and pass the one i have onto my sister.
ION-3D Full Body Massage Chair (Champagne Gray)
So far I am very happy with my Relaxochair purchase. Steven was very helpful at the showroom. The purchase was easy and it was delivered in a timely manner.
Thank you so much for review and enjoy ION 3D Massage Chair.
Allow yourself to melt through the use of the 3D design from the RELAXONCHAIR ION-3D Massage Chair. It utilizes the rollers by allowing it to push forward more into your back muscles as it glides along the 50” SL-Track, reaching from your neck to your thighs. In other words, this creates the 3D effect as the rollers are no longer stationary relative to your back.
The rollers use five techniques to massage your back: kneading, tapping, kneading & tapping, shiatsu, and rolling. In addition, the chair has 38 airbags located on the arms, shoulders, back, thighs, calves, and feet to compress those areas.
You can save space in your home/office with the space-saving feature that slides the chair forward as you recline into a zero-gravity position. The foot massager works on your calves with rollers and twist-action air massages, which relieve your calf muscles of stress, and on your feet with foot rollers, toe airbags, and pressure pointers.
There are 10 different preset programs that utilize all the features, designed to give you the ideal massage experience, or you can conduct your own massage symphony with a manual control of all the features with a user-friendly remote control. In addition to that, the massage chair has features like lumbar heating therapy, and quiet operation in order to improve massage sessions, which last up to 30 minutes at a time. Currently, the chair is available in only one color: Champagne Gray. Above all, indulge yourself as you fall into a deep relaxation with the ION-3D Massage Chair.
Learn more about ION-3DItem Net Weight | 255 lbs. |
Item Width | 33 inches |
Dimension (Upright) | Length: 61 inches Height: 50 inches |
Dimension (Reclined) | Length: 68 inches Height: 41 inches |
Wall Clearance | 3.5 inches |
Height & Weight Recommendation | 5'2" ~ 6'5" Tall 320 lbs. |
Recommended Usage | Up to 30 minutes each massage session 1~2 massage sessions daily |
Origin | Designed in USA, Manufactured in China |
Assembly | Medium Assembly Required (Assembly of Side panels, Shoulder Panel & Foot rest) |
Package Contents | 1 Massage chair, 1 remote controller, 1 power cord, 1 owner's manual, 1 Remote Pocket, 1 Extra seating Padding & headrest |
Shipping Weight | 356 lbs. including pallet weight |
# of shipped boxes | 3 Boxes: Main (58" x 29" x 37") Side Panel (41" x 15" x 27") Footrest (21" x 22" x 23") |
Why won’t my massage chair power on?
It can be due to a variety of factors. Check to make sure there is power available at the outlet. Then check if the power switch is on. Then check the remote to make sure it powers on.
If you still encounter problems, feel free to contact us.
How long should I massage for?
We recommend 30 minutes to 1 hour max each day. The amount of time is at your discretion, but too much of a good thing can be bad so we ask that you exercise caution.
How do I clean my massage chair?
Use a damp cloth to wipe down the massage chair after use. This will help preserve the massage chair, so that the massage chair will last for a long time.
Why do the foot rollers hurt?
Many of our elderly folk like having intense foot massages, so all our chairs take special care with the feet. However, to circumvent this issue, placing a towel and wearing socks are a way to lessen the intensity of the foot rollers. If this is still the case, the massage chairs come with a function to turn off the rollers.
What is Zero-Gravity?
Zero-Gravity is a term used for the position in which the chair reclines to. This is used for helping reduce pressure along the spine and back, and promotes blood circulation, an integral part of healing and functioning.
What makes the 3D/4D mechanism better?
The 3D/4D design allows the massage mechanism the ability to mimic more deeper and humanlike massages. Instead of just gliding along the back, the rollers will protrude outwards, pushing the rollers in for deeper massages. This allows for more effective massages, leaving you more relaxed.
How do I extend my footrest?
The footrest extension depends on the massage chair. It will either be automatic, or spring-loaded. The automatic footrest extension automatically determines your leg length.
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